In Progress

  • Resolved mazenla

    (@mazenla)


    6 months ago

    Hello,

    We have been using the EWWW Image plugin for a long time and it was working properly. However, we have noticed that all the images we have uploaded in the past 3 weeks remain in the “In Progress” stage. Could you help us resolve this issue?

    What should we do to understand the cause of this problem?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support adamewww

    (@adamewww)

    Hello,

    It could be that there could be a queue that is stuck. You can either check the top of the plugin settings or go into the Tools->EWWW menu and it should show you your queue along with a button that says “Clear Queue”. Clicking that button will reset it, then you can try to start the bulk optimization over again.

    Thread Starter mazenla

    (@mazenla)

    When I went to the Tools->EWWW, it showed me this:

    Current queue status: idle
    There are 573 images in the queue currently.
    Clear Queue

    So, Do I have to click on the “Clear Queue” button?

    and after clicking on it, What do I have to do after that?

    Plugin Support adamewww

    (@adamewww)

    Yes, click the “Clear Queue” button. Then you will want to run a Bulk Optimization to get the images that have been uploaded but not optimized yet. I would recommend doing it in the EWWW IO plugin settings as a “Scan Only” option so you can see what will be optimized. I have a video on this here: https://www.youtube.com/watch?v=cyntnjs7qkE

    Plugin Support adamewww

    (@adamewww)

    Hello,

    As I haven’t heard anything more about this, I’m going to resolve this thread. If you have further questions, please feel free to open a new one!

Viewing 4 replies - 1 through 4 (of 4 total)
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