In ‘SINGLE Opt-in’ make the status “Confirmed”

  • masurana

    (@masurana)


    6 years ago

    Sir,
    Email subscribers plugin is very nice & useful plugin.
    There is one issue here, please solve –
    * Single opt-in: In this way, the customer is not asked to confirm his email address. They are subscribing directly to the list.
    – Subscriber is subscribed, but the status is ‘Single Opt-In’. This status does not send email notifications. When status were manually changed to ‘Confirmed’, the notification was sent. I think the status should be automatically changed to “Confirmed” in the ‘signal-opt-in’ setting.
    Could this be possible? or have any setting in the plugin? Please help me.
    Thanks.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Aditya Shah

    (@ethicaladitya)

    Hi masurana,

    Would like to update you that in case of single opt-in, the subscriber status changes to single opt-in only so as to make it separate from the ones which are actually confirmed by the subscribers.

    You can change the status of your subscribers by bulk selecting them and from Email Subscribers -> Subscribers. Choose “Update Subscriber status” from “Bulk Actions”, select status as “confirmed”. This will change the status of the subscribers from single opt-in to confirmed.

    Hope this helps you.

    BTW this is strange to know that you are unable to send Emails to subscribers with status as “Single opt-in”, can you contact us via this link so that we may investigate this issue with you further?

Viewing 1 replies (of 1 total)
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