• Resolved tmh23

    (@tmh23)


    I have all of the variations with the correct inventory qtys and see the green check mark when I display the variations. But the product still shows Out of Stock in the store.
    What am I doing wrong?

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Stock Management Labs

    (@stockmanagementlabs)

    Hi tmh23,

    Thank you very much for your post.

    It seems an issue with WooCommerce not ATUM, but let me try to help fixing it for you.

    Would you be able to take a screenshot of your variation setting, please?

    – Please, make sure you have set up the prices for each variation. It seems like a silly thing, but if you don’t have the price in settings the product will stay unavailable in your store.

    Hope to hear from you soon.

    Pavel

    Plugin Author Stock Management Labs

    (@stockmanagementlabs)

    hi tmh23,

    Have you managed to fix the issue or find the problem?

    Hope to hear from you soon.

    Pavel

    Hello!

    I’m having the same kind of problem. I have set up my products and product variations, defined the price of each variation. Then I define the stock level of each variation and when I hit save data in ATUM the stock levels are correctly updated in woocommerce BUT the stock status of each product is random. Some products are shown out of stock and others are shown in stock, no matter whether the quantity is 0 or not.

    I’d be happy to show you any screenshot you need to help me with this, how can I post a screenshot to the forum?

    Update: the stock status seems to be defined by the stock of each product at the product level in woocommerce – not at the variation level.

    Let me explain more in details: in Woocommerce, the stock level of a variable product can be defined at the global product level (for instance 18 t-shirts altogether) or at the variation level (for instance 10 t-shirts in size S, 3 in size M, 5 in size L).

    When we manage stocks with ATUM, stocks for a variable product can only be managed at the variation level (which makes more sense to me). But it seems that the stock status of each variation is defined by the stock level of the global product in woocommerce. By default, this stock level is 0, which probably explains why all products were out of stock in the store in the case of tmh23.

    If I change the stock level of product to non-zero in woocommerce, it becomes ‘in stock’, as well as all its variations.

    In ATUM there is also the problem that the filters ‘in stock’ and ‘out of stock’ are affected by this problem. If all my products have 0 quantity at the product level in woocommerce, then all my products and products variations will be ‘out of stock’ in ATUM, even if the stock levels of the individual variations are non zero.

    So as it is, the only way to manage my stocks in ATOM is to expand all products to show all variations and look at which ones are 0 and which ones are not. I cannot use the filters and get a summary of in stock/our of stock products.

    I hope this is clear, let me know it you need more information.

    Thanks!

    Thank you for your answer. OK no problem, not looking into the products page and managing everything in ATUM makes sense.
    I’m still having the problem with the filters though. I opened a ticket.

    Thanks!
    Vincent

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    @stockmanagementlabs I’ve deleted your offer to login to your user’s site. I’m am 100% sure you mean well but please never ask for credentials on these forums.

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Viewing 6 replies - 1 through 6 (of 6 total)
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