In stock products not visible

  • Resolved Gemosi

    (@gemosi)


    8 years, 10 months ago

    I have emailed support a couple of times and had no reply on this major problem we’re having with the plugin. We’ve updated the stock of the products recently and even though we have hundreds of products in stock and set to published in the database, only a fraction of them are appearing on the front end. This seems to be after recent wordpress upgrades, but also we did have an error alert with wp all import that we were told was a ‘known issue’ that could be ignored, but the plugin is no longer working correctly.
    I’ve had no reply now in 2 days to the support email and we’re now into another weekend of the shop not working.
    I’m getting really, really worried the plugin no longer works and we’re being abandoned.

    https://www.ads-software.com/plugins/wp-all-import/

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  • Plugin Author WP All Import

    (@wpallimport)

    We don’t currently have anything in our ticket system that has gone 2 days without a reply.

    If you give us your e-mail address we can look up your ticket, or alternatively, you can submit the ticket again through the form here and make sure you get a confirmation e-mail saying we received your ticket: https://www.wpallimport.com/support

    If you don’t get a confirmation it means either we didn’t get the ticket or you can’t receive our e-mails.

Viewing 1 replies (of 1 total)
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