INABILITY TO SEND MAIL WITH WP MAIL SMTP

  • Resolved val24x

    (@val24x)


    3 years, 9 months ago

    Please I am having issues sending mails on my website using WP mail SMTP. It was working initially, but now I keep getting this error. My settings configuration on the plugin is okay, and my host provider has confirm they is no issue from their end.
    Please assist resolve this

    Versions:
    WordPress: 5.7.2
    WordPress MS: No
    PHP: 7.4.12
    WP Mail SMTP: 2.8.0

    Params:
    Mailer: smtp
    Constants: No
    ErrorInfo: SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting
    Host: mail.solveit.ng
    Port: 465
    SMTPSecure: ssl
    SMTPAutoTLS: bool(true)
    SMTPAuth: bool(true)

    Server:
    OpenSSL: OpenSSL 1.1.1d 10 Sep 2019
    Apache.mod_security: No

    Debug:
    Mailer: Other SMTP
    SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting

    SMTP Debug:
    2021-05-23 21:29:05 Connection: opening to ssl://mail.solveit.ng:465, timeout=300, options=array()

    2021-05-23 21:29:05 Connection failed. Error #2: stream_socket_client(): Peer certificate CN=wgh7.whogohost.com' did not match expected CN=mail.solveit.ng’ [/home/solveitn/public_html/Azubuikeval/wp-includes/PHPMailer/SMTP.php line 387]

    2021-05-23 21:29:05 Connection failed. Error #2: stream_socket_client(): Failed to enable crypto [/home/solveitn/public_html/Azubuikeval/wp-includes/PHPMailer/SMTP.php line 387]

    2021-05-23 21:29:05 Connection failed. Error #2: stream_socket_client(): unable to connect to ssl://mail.solveit.ng:465 (Unknown error) [/home/solveitn/public_html/Azubuikeval/wp-includes/PHPMailer/SMTP.php line 387]

    2021-05-23 21:29:05 SMTP ERROR: Failed to connect to server: (0)

    SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Darshana

    (@darshanaw)

    Hi @val24x,

    Thanks for reaching out. The error indicates that you have failed to connect to your server. Most probably your hosting provider blocked those SMTP ports or the server’s Firewall / ModSecurity rules are blocking your SMTP connection requests.

    Please get in touch with your hosting support with the error log and they should be able to resolve it for you.

    Thanks!

    Plugin Support Darshana

    (@darshanaw)

    Hi @val24x – We haven’t heard from you in about a while, so I’m going to go ahead and mark this ticket resolved. If you still have questions, though, please feel welcome to continue the conversation.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘INABILITY TO SEND MAIL WITH WP MAIL SMTP’ is closed to new replies.