Inaccurate metrics, pulled from wrong website

We’ve been using this plugin for a long time and were always happy with it. Not anymore!

Because I use the plugin to see our stats in the WP dashboard, I rarely actually go to Google Analytics to check our web stats. Mistake.

I checked them today and they showed 0 hits for our main travel site we’re using this plugin with. We ran the Google Tag Manager and sure enough, it showed we had two conflicting results for analytics. The green good result came from us having manually added the Google Analytics tracking code to the Head section of our site as html just today while troubleshooting. The red bad result came from an unknown source, but it was a duplicate of our Google tracking code.

We tried troubleshooting a few things, but nothing fixed the issue. Basically, something was making our stats from our main site be directed to our secondary site in Google Analytics. Since this plugin was the only thing that we could think of that might be affecting our stats, we deleted it. As soon as we did, Google Tag Manager was able to correctly find our site again and we’re getting hits correctly to our main site on Google Analytics.

Unfortunately, this issue started in early February, presumably with a recent change/update to this plugin?! February! On our WP dashboard, this plugin has continuously shown that we’ve had high stats while it was messing them up in Google Analytics. The stats were somehow being directed to another website we own. Because of that, all the stats for our main site were being incorrectly directed at our other, minor site, so we show nearly zero hits to our main site since February.

After five years of building our SEO and analytics, we now have months of zero hits, thanks to this plugin. We dumped it and it will stay gone.

I rarely write negative reviews, but this really sucks.