• Resolved ninahuang

    (@ninahuang)


    We are using your plugin to create feeds with different currencies, but we keep encountering an “Inaccurate price” issue detected by Google. Upon further inquiry with Google’s technical team, they indicated that our currency does not match the microdata/structured data. Could you please advise on how to resolve this issue?

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  • Hello @ninahuang,

    Thanks for reaching us,

    From what we understand, it seems that you have created a multi-currency feed, but you are experiencing price mismatches when Google crawlers visit the landing page. This can occur when the prices in your feed do not match the prices on the landing page. According to Google’s specifications, the prices in the feed and on the landing page must match to avoid these issues. To resolve this, you will need to create a separate feed for each currency by selecting the currency, which is not available in the free version of CTX Feed.

    Please have a look here:?https://webappick.com/docs/ctx-feed/faqs/how-to-create-multi-currency-feeds-with-different-currency-switcher-plugins/

    Thread Starter ninahuang

    (@ninahuang)

    Hello @shahedbd71 ,

    Thank you for your reply.

    However, we are using your Pro version and have created feeds with different currencies for various regions. We are also using the “FOX – Currency Switcher Professional for WooCommerce” plugin on our page, which switches currencies based on different regions.

    Why are we still encountering this issue?

    Hello @ninahuang ,

    Thanks for reaching us,

    Since this forum is only for the free version, could you please contact us from here? We need to specify the issue in detail to resolve it promptly.

    Plugin Support mansary

    (@mansary)

    Hi,

    We hope you’re having a great experience using CTX Feed. Since we haven’t received any further replies on this topic, we’ll be marking it as resolved for now.

    If you have any additional questions or need assistance, feel free to start a new conversation. We’re always here to help!

    Best regards,

Viewing 4 replies - 1 through 4 (of 4 total)
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