Incoming Mail Says It Is From My GMAIL Address

  • Resolved davvam

    (@davvam)


    7 years ago

    Hi

    I have set up POST SMTP using GMAIL API option.

    The site I am working on is a WooCommerce site and when I receive order emails all the emails says it is from [email protected] and not the actual domain name for example [email protected].

    Under Message tab, I have entered under email address – [email protected] and also entered the company name under name.

    Any ideas as to why?

    Thanks

Viewing 8 replies - 1 through 8 (of 8 total)
  • yehudah

    (@yehudah)

    Hi,

    You can’t impersonate another domain email account, do you understand the spam possibilities here?

    You can try transactional email services like Sendgrid or elastic email,
    it can be done with some verification from there side or just relay with there email servers. you will see something like:
    [email protected] via smtp.sendgrid.com

    Thread Starter davvam

    (@davvam)

    Hi

    I have the site and POST SMTP set up on the clients domain, and to get POST SMTP to work I had to use GMAIL API with my personal GMAIL account and grant access for POST SMTP to work, the client does not have a GMAIL account.

    I hope I understanding correctly, forgive me if I am not.

    Could I possibly give you login details?

    Many Thanks

    yehudah

    (@yehudah)

    Hi

    it’s forbidden to take user login details.

    Let the clients use the local SMTP server (every shared web hosting).
    You can’t use any plugin to impersonate another email account.

    Thread Starter davvam

    (@davvam)

    Hi

    The site is hosted with SiteGround and the emails are looked after by another company.

    Do I still need to use local SMTP in the settings?

    Not sure how to set this up, and I did not realise for weeks now customers have been receiving emails saying from [email protected] and not company name even though have this in the settings!! I also tried Send Grid in the settings and entered the API key, and tried a test email but I get the below:

    {“errors”:[“The provided authorization grant is invalid, expired, or revoked”],”message”:”error”}

    Thanks, hope you can help me!

    yehudah

    (@yehudah)

    Hi,

    An article I wrote yesterday and can help you.
    https://postmansmtp.com/setting-sendgrid-post-smtp/

    Thread Starter davvam

    (@davvam)

    Thanks, I will give it a go.

    yehudah

    (@yehudah)

    Feel free if you have more issues

    My problem is same with Gmail API, i am using API credentials of [email protected], and want to show the from name as “XYZ” and from email as “[email protected]”. but it using my gmail API account email without any name. I am also using filters “wp_mail_from” and “wp_mail_from_name” but those are not working also.
    At-least give option to add From name, so i can switch on xyz@domain with google, but how to add From name ?

    thanks

Viewing 8 replies - 1 through 8 (of 8 total)
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