incompatibility

  • Resolved mahmoudkhaledselim22

    (@mahmoudkhaledselim22)


    2 years, 7 months ago

    Is there any intention to agree with ” Translate Multilingual sites – TranslatePress ”
    Because after using the plugin there was a conflict with your plugin
    This resulted in a fatal error in WordPress
    I want to use both plugins together. I hope you find a solution

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support WojtekPS

    (@wojtekpyrgies)

    Hi @mahmoudkhaledselim22,
    Thanks for reaching us. I have installed a TranslatePress plugin on my staging and I’m not getting any errors once the Flexible Shipping plugin is activated as well. Can you please send me an error message that you are receiving?

    Kind regards,
    Wojtek

    Thread Starter mahmoudkhaledselim22

    (@mahmoudkhaledselim22)

    Well my friend I made a video for you

    Before activating the add-on, everything is fine. The site is good, and the checkout good

    When you activate the extension, as you can see, the look of the site is strange ..
    Website dimensions are inconsistent
    And checkout it does not work and a message appears that there was a fatal error on the wordpress site

    https://drive.google.com/file/d/16Ca6Aw_eKuICChuFu-NZtwLA2yLltRzc/view?usp=sharing

    Also, for your information, I used the default template
    Twenty Twenty-One

    And also the problem is as it is
    I also turned off all the plugins
    Only your plugin and TranslatePress works

    And also the problem persists, I have to disable your component for the site to work properly`

    Plugin Support WojtekPS

    (@wojtekpyrgies)

    Hi @mahmoudkhaledselim22,
    Thanks for the additional information and the video. As for the Twenty Twenty-One, it’s not a theme built for WooCommerce. It is designed for WordPress blogs and websites.
    The default WooCommerce theme is Storefront and all our plugins are tested with this theme activated.

    Can You please copy and send me the fatal error message that You are getting?

    Also, please activate the Storefront theme in your store and check whether the error persists.

    Kind regards,
    Wojtek

    Thread Starter mahmoudkhaledselim22

    (@mahmoudkhaledselim22)

    This is only the message that appears
    Nothing is written other than this and the site is unusable

    ??? ???? ??? ???? ?? ??? ??????.

    ????? ?????? ??? ??????? ??????? ?? ????????.

    Well, thank you for your help, I did it
    Also, the problem persists
    This is the difference between the cart before activation and after activation
    https://ibb.co/VLptSVv
    https://ibb.co/dDLytBZ

    This is the difference between Checkout before activation and after activation
    https://ibb.co/s6hsjwc
    https://ibb.co/16XtFN0

    Plugin Support WojtekPS

    (@wojtekpyrgies)

    Can You please submit a ticket about this issue via our support page ( https://octolize.com/support/ ) as I’m gonna need some additional information from You?
    Mention my name in the message as well.

    Kind regards
    Wojtek

    Thread Starter mahmoudkhaledselim22

    (@mahmoudkhaledselim22)

    Well I did it ^_^

    Plugin Support WojtekPS

    (@wojtekpyrgies)

    Thanks, @mahmoudkhaledselim22,

    I already replied to your ticked. Please check your email inbox.

    If You won’t find my reply there, simply check your spam mail folder as well.

    Kind regards,
    Wojtek

    Plugin Support tograczyk

    (@tograczyk)

    As far as I can see, we continue to support this topic through octolize.com/support, and we have not received a response here.

    I’m marking this topic as resolved for now.

    Best regards,
    Tomek

Viewing 8 replies - 1 through 8 (of 8 total)
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