Incompatibility Bug

  • Resolved marv2

    (@marv2)


    5 years, 5 months ago

    This plugin seems to be incompatible with the Porto Theme. This theme is the most popular E-Commerce theme on Themeforest, and I am sure many users of the theme want to use this plugin but cannot.

    The theme has several settings in Appearance -> Menus -> Menu Item, however when this plugin is activated, all those custom menu items disappear. When disabling this plugin, they re-appear. Hence, this plugin cannot be used with that theme.

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  • Plugin Author Daniel Iser

    (@danieliser)

    @marv2 – Sorry for the confusion. But you appear to have that a bit backwards ;p.

    Your theme is not compatible with any other plugin that adds fields to the menu editor, this doc explains it in detail and provides code solutions they need to implement: https://docs.wppopupmaker.com/article/297-popup-maker-is-overwriting-my-menu-editor-functions-how-can-i-fix-this

    Try sending this to your theme author. If its as popular as you suggest (not arguing, but never heard of it in over 10 years of WP dev), then hopefully they will make the needed changes to become compatible with our plugin, and others like User Menus, If Menus, Nav Menu Roles, Mega Menus etc. None of those will work with your theme either ;).

    Hope that helps. If your issue is resolved please take a moment to rate and review the plugin or support.

    If you still need help please message us directly at https://wppopupmaker.com/support/.

    Hi,
    I am not sure if I am posting this in the correct place.

    I am using O store child theme Popular e commerce for my online store.
    When I visited my site this morning all my customization of the design and colors have vanished and now it looks like a word document.

    Please can any one tell me what could have gone wrong or help me restore the site.

    I have restored the back ups I have from my hosting provider but it does not seem to make a difference as to the appearance of the site!

    Any help would be great.

    Thank you
    https://www.freetobeyou.co.nz

Viewing 2 replies - 1 through 2 (of 2 total)
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