Incompatibility with actual TEC 4.7.2?

Hi Sven!

I replied on the other thread as well but to also answer here:

I’ve tested with version 4.7.2 of TEC and the plugin works as expected, but if you have any add-ons for The Events Calendar (such as The Events Calendar PRO, Filter Bar, etc) they all need to be upgraded to the latest version otherwise the tribe_get_events function (which our plugin and many others depend on) won’t work properly.

Are you running any add-ons and have they all been updated to the latest versions?

Hi Brian,

any plug-in and wp itself is running in the latest version… Another plug-in I use with TEC is “event rocket“. But I can isolate the error to your plug-in.

– PHP: 7.0
– WP: 5.0.1
– TEC: 4.7.3
– TECS: 1.10.1
– deactivated access to xmlrpc for security reasons

Concerning log files I got the following information from my provider support:

POST Summary
—————————————-
816 fudiggl.de 217.182.94.61 /xmlrpc.php

trying to write into table post

Does that help?

BR, Sven

• This reply was modified 5 years, 11 months ago by Sven.
• This reply was modified 5 years, 11 months ago by Sven.

Hi Sven!

It’s not something I’m able to replicate on a clean install of WordPress + The Events Calendar, and The Events Calendar Shortcode doesn’t use XML RPC.

With a 500 error you should have an entry in your PHP error log, with a trace of where the error occurred and normally a trace of where the error came from. Something like:

https://rollbar.com/guides/where-are-php-errors-logged/#what-do-php-logs-look-like

If you can find that it should help to track it down.

That said, looking at your original message “database not reachable” definitely sounds like a hosting issue or something related to the WordPress install/configuration itself, which the hosting company would need to help resolve.

Hi Brian,

my problem still persists! Hoster says, there are no problems with their servers, so it has to be a problem with the plugin itself…

As I activate the plugin, the site still works for 3-4 minutes/~10 clicks, then it crashes and shows “500 Internal Server”-error. After that the site is no longer reachable, as there’s no connection to the database.

When in this situation I try to open the database with phpmyadmin I get the following error in return:

#1203 – User [id removed] already has more than ‘max_user_connections’ active connections

I have to deactivate your plug-in and after 20-30 minutes the site can be reached again…

The site structure is completely based on events (of the past and future), so I really need the functionality of your plug-in!

So I really appreciate your help!

Hi Sven!

Unfortunately it sounds like a caching issue or another issue with the hosting. From that error it also sounds like the database (perhaps shared between many sites) is hitting the limit of user connections. A deactivated plugin can’t cause a script error 20-30 minutes after it’s been deactivated, so it’s likely a coincidence.

Definitely frustrating to diagnose but would suggest going back to the hosting provider or looking for a different one if they’re unable to assist.

Cheers!