Incompatibility with Easy Digital Downloads

  • Resolved darrennye

    (@darrennye)


    7 years ago

    Hello,

    We have been using your plugin without an issue for months. We also use Easy Digital Downloads to control access to the files in our archive section.

    However after I updated all our plugins last night, an incompatibility was introduced between slider WD and EDD.

    When someone would try and download a file, EDD could not serve it properly. The user would see this error:

    File not found

    Firefox can’t find the file at https://www.derekandromaine.com/downloads/?edd_action=free_downloads_process_download&download_id=450890&price_ids=.

    Check the file name for capitalization or other typing errors.
    Check to see if the file was moved, renamed or deleted.

    When I disable Slider WD, then EDD works properly.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • WD Support

    (@wdsupport)

    Hi,

    Please note that the issue has been forwarded to the development team.

    They will try to solve it in a possible shortest timeframe.

    Thanks.

    WD Support

    (@wdsupport)

    Hi,

    Please note that our development team has checked the issue but were not able to see it.
    Could you please share some more details about the issue maybe some screenshot or video?

    Thanks in advance. Have a nice day.

Viewing 2 replies - 1 through 2 (of 2 total)
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