• Hi,

    After updating last version woocommerce 2.6.1, we see that for some category we can not see the widgets anymore (category sidebar). It works for subcategories but not for the main categories make-up and hair loss. On the other side it works for main category skincare.

    The problem appeared just after updating Woocommerce. We deactivated all plugins and cleared woocommerce caches, saved widgets again.

    Please let me know asap.

    Kind regards

    https://www.ads-software.com/plugins/yith-woocommerce-ajax-navigation/

Viewing 5 replies - 16 through 20 (of 20 total)
  • Thread Starter piersert

    (@piersert)

    If you need more information, please contact theme developer that already sent you a request

    Thread Starter piersert

    (@piersert)

    Hi,
    We have investigated the problem in the category page. The sidebar is not working because with the carousel and YITH filter both are using same javascript on same time.

    Please let me know.

    Kind regards
    P

    Plugin Author YITHEMES

    (@yithemes)

    Hi,

    My apologies for this. With latest WooCommerce version 2.6.2 seems that WooThemes changed the query method on loop and this is the reason for this problem. Our team send a new version of product filter today.
    Please can you try with latest version 3.0.2 and let me know if the problem disappears.
    Thanks.
    Have a nice day
    Giuseppe

    Thread Starter piersert

    (@piersert)

    Hi again,

    We can see the widgets now but without results and content. Furtermore, it always shows all categories filter now, also if is any product is included.

    View post on imgur.com

    Try to fix.

    regards
    Pier

    Plugin Author YITHEMES

    (@yithemes)

    Dear piersert,

    I’m sorry for this long time to manage this request but our team are working very hard on this problem.
    I understand your point of view and I understand that your website is on production.
    I’ll advise you when I have any news.
    Thanks for understanding.
    Have a nice day

Viewing 5 replies - 16 through 20 (of 20 total)
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