Incompatibility with WC 4.7 report

  • Resolved paulabender

    (@paulabender)


    4 years, 4 months ago

    Hi,
    When I updated WC to the latest version 4.7 the site collapsed. The email with technical errors report from WordPress said that detected an error “Uncaught Error: Call to undefined function is_ajax()” in line 81 in woocommerce-extra-product-sorting-options.php archive.
    I had to deactive the plugin until there’s an update.
    Thanks

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Steve

    (@skyvergesteve)

    Hey @paulabender

    Thanks for contacting us about our Extra Product Sorting Options plugin! I am happy to help out ??

    Our plugin has been tested and should be compatible with the latest versions of WordPress and PHP. Based on the error you’ve shared in this topic, it seems that the E_ERROR was caused because the is_ajax() function isn’t defined.

    This function is defined through WooCommerce, so would it possible to let me know what version of WooCommerce you’re currently running in your site? Another thing that you can try is uninstalling and reinstalling the plugin, since it’s also possible that this was caused due to a cache issue.

    Would you please let me know if the issue persists whenever you have a chance to follow the instructions above?

    Cheers,

    Steve
    SkyVerge

    • This reply was modified 4 years, 4 months ago by Steve.
    Plugin Support Steve

    (@skyvergesteve)

    Hey @paulabender ,

    It has been a while since we heard from you, so I’m going to mark this topic as resolved. If you’re still experiencing issues please take a look at our documentation for more information and create a new thread if you have further questions.

    Cheers,

    Steve
    SkyVerge

Viewing 2 replies - 1 through 2 (of 2 total)
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