incompatibility with Yith Gift Cards

  • Hello.

    Since the last updates there are more and more problems with the booster tools.

    The main problem I have at the moment is that the compatibility with “Yith Gift Cards” does not seem to be given. It starts with the fact that the entire admin overview of the Yith options cannot be used in the backend. Here CSS (booster-plus-for-woocommerce/includes/css/wcj-admin.css) overwrites the position of #wpfooter to relative. This makes any clicking in the backend impossible. See also here (https://www.ads-software.com/support/topic/incompatibility-with-yith-gift-cards/) for the support ticket submitted 5 months ago, which is still open. Why?

    Furthermore, it is not possible with activated booster tools that the voucher code for the Yith Gift Cards is generated correctly. Although the item itself is included in the order, a voucher is no longer generated automatically. Normally, the generated code then appears in the order and is also linked to the voucher itself. It seems to be conflicted with custom payment options.

    Do you know about this incompatibility and when it can be fixed?

    Thank you

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter Maik Bernstein

    (@bmaik)

    After some tests with and without some options from the booster tools, the conflict seems to be with “Default Order Status” at “Shipping & Orders”. In the past it was possible to set it to “completed” and all was fine. Now I changed it back to “no-changes” and seems to work again and the gift-card gets the automatic Voucher-Code in the order.

    Hope this helps to find the bug here.

    Plugin Support David G

    (@gravid7)

    Hi @bmaik,

    Thanks for reaching out to us.

    Please add the following CSS to the custom CSS module and enable the module. This will resolve the YITH clicking issue.

    #wpfooter{
	position: absolute !important;
}
    Thread Starter Maik Bernstein

    (@bmaik)

    Hey David. I hope this is a joke. I just wrote, the CSS bug is over 5 month old and you you offer the same “solution” with an !important.
    I think I don’t have to mention that custom CSS (for frontend…) doesn’t work because it’s the backend and it’s not loaded there. Of course I have created my own file for the backend CSS, but many other users probably have the same problem and a bugfix is needed and not a cumbersome solution.

    Irrespective of this, I primarily wrote about other significant functional bugs. What about this? That’s why I want to make it clear once again:
    Voucher codes (from yith gift cards) cannot be generated as soon as the order status is automatically set by booster.



    Plugin Support David G

    (@gravid7)

    Hi @bmaik,

    Can you please contact us from our website? So, we can take a deeper look and help you.

Viewing 4 replies - 1 through 4 (of 4 total)
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