Incompatible with MonsterInsights

  • Resolved ktru2017

    (@ktru2017)


    6 months, 1 week ago

    I’m writing because the ACF plugin appears to be incompatible with any MonsterInsights plugin.

    When trying to edit a post’s ACF field, the WordPress “Update” button doesn’t work. But only on the English version of my website. I initially reached out to WPML thinking it was an issue with their plugin, because of this.

    However, the issue persists after disabling their plugin and the update function works with native wordpress content. It fails only when trying to update an ACF field—therefore, I thought it best to reach out to you.

    I’ve disabled all of the plugins and tested the functionality one-by-one and it only happens, as soon as I activate Monster Insights Pro Version 8.26.0 or any other MonsterInsights plugins such as (MonsterInsights – Page Insights Addon Version 1.6.0, MonsterInsights – Forms Tracking Addon Version 2.3.2, MonsterInsights – Dimensions Addon Version 2.1.1)

    Here is an error message provided by WPML dev support “Updating failed. Could not update the meta value of _monsterinsights_skip_tracking in database.”

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi there!

    ACF Support Team here. This forum is generally used by ACF users to help each other out.

    However, we would love to continue investigating and troubleshooting this issue, please can you create a ticket using our ?support form and we can look into it further.

    Thread Starter ktru2017

    (@ktru2017)

    Oh okay thank you; I will do that.

Viewing 2 replies - 1 through 2 (of 2 total)
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