Incompatible with Product Configurator

  • Resolved sansoon

    (@shandysuta)


    5 months, 2 weeks ago

    Hi,

    I am using product configurator by marc lacroix. With the plugin link on https://me.www.ads-software.com/plugins/product-configurator-for-woocommerce/

    The problem is for any cart that has a product of configured product with several selection of configuration, it didn’t get saved and instead just show the main product name when the cart is recovered.

    for example the product is a custom chair, with the name ‘Chair 1’ with the custom configured selection as ‘Stool: Red’ ‘Leg:Black’

    The cart lift only save the cart as ‘Chair 1’

    Please assist, thank you

Viewing 1 replies (of 1 total)
  • Plugin Support Md Monir Hossain

    (@monircoderex)

    Hi @shandysuta,

    Thank you for reaching out.

    Currently, we do not have official compatibility support with the plugin you mentioned. This might be the reason you are experiencing issues with the cart not saving the configured selections and only showing the main product name.

    We are always looking for opportunities to expand our plugin, and we will consider the feasibility of making our plugin compatible with the Product Configurator for WooCommerce in the future.

    If you have any other questions or need further assistance, please let us know.

    Best regards,

Viewing 1 replies (of 1 total)
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