Incompatible with Uncode Theme

  • Resolved ff kk

    (@wpadgyda)


    8 years ago

    Hello,

    This plugin is very efficient as we have tried it with various themes. However, it does not work with the Uncode Theme (Undsgn). I.e. when one activates cache and especially all advanced optimization options (html minification, css minification and so on), then the wp-admin dashboard screen/WP bar on the upper screen disappears once one leaves the WP dashboard, i.e. no WP bar outside wp-admin even though one is still logged in. It also blocks updates even though cache is emptied. As stated, this plugin works very fine with other themes.

    Please check and correct as we would like to use it for Uncode as well.

    Thanks.

    Kind regards

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author JoomUnited

    (@joomunited)

    Hi,

    Thanks for your feedback. It should be a problem of conflict with the theme framework and the file minification or group feature. It happens that sometimes some files of the theme have problem of syntax that produces errors only on file minification.

    Could you tell me if it works when:
    – You activate only cache and compression?
    – You activate only Cache + Compression + Resource group (not minification)?

    Cheers,

    Thread Starter ff kk

    (@wpadgyda)

    Hi,

    Yes, I assume so. Well, the issue seems to be gone now, maybe due to last update of SOL. The behavior is irregular. I checked with IE and Chrome, but it happened in both. After each step I emptied browser cache, CDN cache and SOL cache. These are currently the only caches we use, i.e. actually SOL was deactivated. That is when it definitely resolved the issue.

    When activating only cache and compression, it works fine now .
    When activating only cache, compression and resource group, i.e. excl. minification it works fine.
    When activating all, it works fine.

    I hope it’s gone and we can reach SOL again. Else, I will let you know. Maybe you can test somehow and see different results.

    Cheers.

    Plugin Author JoomUnited

    (@joomunited)

    Hi,

    This is really weird, something may have change in the between ??
    Anyway, let me know if you encounter any problem again.

    And if you like the plugin and got 2 minutes, a review would be veeeery appreciated ?? Thanks!

    Cheers,

    Thread Starter ff kk

    (@wpadgyda)

    Hi,

    Sorry, I was wrong. The WP object cache was on. After turning it off, it did not work anymore. The plugin must be turned off. Please check this issue and improve.

    Cheers

    Plugin Author JoomUnited

    (@joomunited)

    Hi,

    OK could you create a free account on JoomUnited and drop a support ticket referring to this post? We need to take a look at the theme.

    Cheers,

    Thread Starter ff kk

    (@wpadgyda)

    Hi,

    To be honest: If choosing between investing time in solving a problem I already stated and need to state twice or just selecting an alternative product other than SOL that already works, I prefer to select the 2nd option.

    Thanks.

    Cheers.

    Plugin Author JoomUnited

    (@joomunited)

    OK thanks for the update.

Viewing 7 replies - 1 through 7 (of 7 total)
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