Incompatible with WordPress 5.9 (?)

Hi @kailyard!

It doesn’t seem to be related to WooCommerce, however, to help me diagnose it better, could you please share a copy of your site’s System Status?

You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.?

Once you’ve done that, paste it here in your response.

Also, I have found a discussion going on about this error here, specifically with sites hosted by GoDaddy (which may be your case), would you mind taking a look at it?

You’ll need to reach out to them to check your .htaccess file.

My very best,

Hello, sorry for not getting back sooner – I replied to the email (oops). I’d like to confirm if you need all of the status report or just a certain section… I’m not sure how I feel about copying and pasting the whole thing to a public forum. Thanks for the link to the related discussion. Cheers!

Hi @kailyard

Thanks for your query.

A site’s System Status enables us to get a better idea of the setup and helps find the probable cause of any issues.

You need not paste the entire thing. When you share your System Status you may remove any sensitive/identifiable information (i.e. your website URL, etc) for privacy reasons.

You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.

Cheers

Hello, here is the System Report as requested. Thanks!

### WordPress Environment ###

WordPress address (URL): REMOVED FROM REPORT
Site address (URL):REMOVED FROM REPORT
WC Version: 6.2.0
REST API Version: ? 6.2.0
WC Blocks Version: ? 6.7.3
Action Scheduler Version: ? 3.4.0
WC Admin Version: ? 3.1.0
Log Directory Writable: ?
WP Version: 5.9
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: en_CA
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 8.0.13
PHP Post Max Size: 32 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version: 7.71.0
OpenSSL/1.1.1d

SUHOSIN Installed: –
MySQL Version: 5.6.51-cll-lve
Max Upload Size: 32 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 6.2.0
WC Database Prefix: wp_
Total Database Size: 61.16MB
Database Data Size: 50.88MB
Database Index Size: 10.28MB
wp_woocommerce_sessions: Data: 6.19MB + Index: 0.21MB + Engine MyISAM
wp_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_order_items: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wp_woocommerce_order_itemmeta: Data: 0.05MB + Index: 0.04MB + Engine MyISAM
wp_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_actionscheduler_actions: Data: 0.12MB + Index: 0.07MB + Engine MyISAM
wp_actionscheduler_claims: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_actionscheduler_groups: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_actionscheduler_logs: Data: 0.08MB + Index: 0.06MB + Engine MyISAM
wp_aelia_dismissed_messages: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_aiowps_debug_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_aiowps_events: Data: 0.43MB + Index: 0.07MB + Engine MyISAM
wp_aiowps_failed_logins: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_aiowps_global_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_aiowps_login_activity: Data: 0.02MB + Index: 0.01MB + Engine MyISAM
wp_aiowps_login_lockdown: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_aiowps_permanent_block: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_ce4wp_abandoned_checkout: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_commentmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_comments: Data: 0.02MB + Index: 0.02MB + Engine MyISAM
wp_email_log: Data: 0.47MB + Index: 0.00MB + Engine MyISAM
wp_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_mailchimp_carts: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_mailchimp_jobs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_mailerlite_forms: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_options: Data: 2.33MB + Index: 0.09MB + Engine MyISAM
wp_postmeta: Data: 21.13MB + Index: 5.16MB + Engine MyISAM
wp_posts: Data: 12.10MB + Index: 1.95MB + Engine MyISAM
wp_rank_math_404_logs: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_rank_math_analytics_gsc: Data: 0.30MB + Index: 0.47MB + Engine InnoDB
wp_rank_math_analytics_objects: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_rank_math_internal_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_rank_math_internal_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_rank_math_redirections: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_rank_math_redirections_cache: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_termmeta: Data: 0.02MB + Index: 0.02MB + Engine MyISAM
wp_terms: Data: 0.02MB + Index: 0.04MB + Engine MyISAM
wp_term_relationships: Data: 0.21MB + Index: 0.39MB + Engine MyISAM
wp_term_taxonomy: Data: 0.02MB + Index: 0.02MB + Engine MyISAM
wp_usermeta: Data: 0.04MB + Index: 0.04MB + Engine MyISAM
wp_users: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_vtprd_purchase_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_vtprd_purchase_log_product: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_vtprd_purchase_log_product_rule: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_admin_notes: Data: 0.03MB + Index: 0.00MB + Engine MyISAM
wp_wc_admin_note_actions: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wp_wc_category_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_customer_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_order_coupon_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_order_product_lookup: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wp_wc_order_stats: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_wc_order_tax_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_product_meta_lookup: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wfBlockedIPLog: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wfBlocks7: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wfConfig: Data: 1.89MB + Index: 0.01MB + Engine MyISAM
wp_wfCrawlers: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wfFileChanges: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wfFileMods: Data: 1.83MB + Index: 0.37MB + Engine MyISAM
wp_wfHits: Data: 0.31MB + Index: 0.04MB + Engine MyISAM
wp_wfHoover: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wfIssues: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_wfKnownFileList: Data: 0.97MB + Index: 0.11MB + Engine MyISAM
wp_wfLiveTrafficHuman: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wfLocs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wfLogins: Data: 0.31MB + Index: 0.07MB + Engine MyISAM
wp_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfNotifications: Data: 0.03MB + Index: 0.01MB + Engine MyISAM
wp_wfPendingIssues: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wfReverseCache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wfSNIPCache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wfStatus: Data: 0.10MB + Index: 0.05MB + Engine MyISAM
wp_wfTrafficRates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_yoast_indexable: Data: 1.45MB + Index: 0.53MB + Engine MyISAM
wp_yoast_indexable_hierarchy: Data: 0.03MB + Index: 0.08MB + Engine MyISAM
wp_yoast_migrations: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_yoast_primary_term: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_yoast_seo_links: Data: 0.12MB + Index: 0.04MB + Engine MyISAM
wp_yoast_seo_meta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM

### Post Type Counts ###

attachment: 105
custom_css: 1
customize_changeset: 1
flamingo_contact: 7169
flamingo_inbound: 8935
jp_img_sitemap: 1
jp_sitemap: 1
jp_sitemap_master: 1
ktsprotype: 1
nav_menu_item: 6
oembed_cache: 543
page: 10
post: 15
product: 61
revision: 39
shop_coupon: 2
shop_order: 18
vtprd-rule: 1
wp_global_styles: 3
wpcf7_contact_form: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (12) ###

REMOVED FROM REPORT

### Must Use Plugins (1) ###

installatron_hide_status_test.php: by  –

### Settings ###

API Enabled: ?
Force SSL: ?
Currency: REMOVED FROM REPORT
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #133 - / REMOVED FROM REPORT
Cart: #135 - /cart/
Checkout: #137 - /checkout/
My account: #139 - /my-account/
Terms and conditions: #141 - /terms-conditions/

### Templates ###

Overrides: –

### Action Scheduler ###

Complete: 468
Oldest: 2022-01-29 14:03:20 -0800
Newest: 2022-02-15 13:38:23 -0800

Pending: 2
Oldest: 2022-02-22 02:59:54 -0800
Newest: 2022-03-01 16:00:50 -0800

### Status report information ###

Generated at: 2022-02-15 13:56:28 -08:00

Hi @kailyard!

Thanks for sharing your system status.

ERR_HTTP2_PROTOCOL_ERROR

This error is associated with your hosting provider (GoDaddy) as correctly mentioned above by André. You can find more insights on this thread:

https://www.ads-software.com/support/topic/please-help-cant-create-posts-if-woocommerce-plugin-is-active-2/#post-15352847

The fix for this was posted here. If you’re not comfortable editing the .htaccess file I would recommend getting in contact with GoDaddy support directly – https://www.godaddy.com/help/contact-us.

Hope this helps.

Hello,

Thanks for sending the report.

This is the error I get when trying to open a page: This site can’t be reachedThe webpage at https://********creations.com/wp-admin/post.php?post=42&action=edit might be temporarily down or it may have moved permanently to a new web address.
ERR_HTTP2_PROTOCOL_ERROR

When check-in the website ********creations.com it appears it is hosted with GoDaddy, please be sure to check the first response from @chiape.

Let us know if there are any questions.

Thanks Everyone! After talking with GoDaddy support who weren’t able to edit the htaccess file themselves, he did; however, make sure I went to the right location. I updated the htaccess with the line fix suggested in the linked post. It seems to have worked as I can open and edit my pages and posts… for now – fingers crossed. For anyone else having this issue, I added the coding after <# END WordPress>. Cheers!

Hi @kailyard!

Fantastic! I’m happy to hear that it’s working now and thank you for sharing it with the community!

Feel free to reach out again, opening a new topic, if you have other issues going on with WooCommerce! ??

My very best!