• Resolved Sergio Urra

    (@sergiourra)


    The installation does’t work. It says “Wordfence installation is incomplete”.
    “Resume installation” do nothing.

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  • Plugin Support wfmark

    (@wfmark)

    Hi?@sergiourra, thank you for reaching out.

    Can you please confirm if you’ve entered a valid license or gone through the process to get a new license after installing the plugin on the site? You will need to enter a license after installation to complete the setup.

    Usually, the yellow “Wordfence installation is incomplete” bar indicates that you haven’t installed a new or existing license or that the admin email address has been removed from the Wordfence settings.

    If you’re seeing this error when a license key is installed, please click the “Resume Installation” button while keeping a Browser Console open to see if you can detect any JavaScript errors or files that fail to load. If you see any red text in the console, please take a screenshot and send it to me.

    Thanks,

    Mark.

    Thread Starter Sergio Urra

    (@sergiourra)

    Hi. Thanks four your answer.

    The installation was left halfway and in a loop (continue installation – error message). I resolved it by exiting wp-admin and logging in again. So the installation worked normally.

    Cheers.

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