Incomplete Search results in Media Library

  • Resolved alderman

    (@alderman)


    6 years, 9 months ago

    Hello – I am getting incomplete Media Library search results whenever I have this plugin activated.

    For example, with the plugin *deactivated*, if I search for ‘IMG_0060’ in the Media Library, it returns 61 results. It says “61 items”, and it shows 61 thumbnails over 4 pages (3 pages with 20 thumbnails; 1 page with 1 thumbnail).

    With the plugin *activated*, if I search for ‘IMG_0060’, it still says “61 items”, and it still says there are 4 pages of results, but the first page of results only shows 3 thumbnails; page 2 shows 1 thumbnail; page 3 shows 2 thumbnails; and page 4 shows 1 thumbnail.

    This happens consistently, even if the results are not numerous enough to be split across multiple pages. If I search for ‘IMG_1160’ with the plugin deactivated, it says “7 items” and I see 7 thumbnails. If I activate the plugin & search for ‘IMG_1160’, it says “7 items” but it only shows 1 thumbnail.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author webbistro

    (@webbistro)

    Hello @alderman,

    Thank you for the detailed description of the issue! I’ll try to reproduce it and let you know if I need your help.

    Best,
    -Nadia

    Plugin Author webbistro

    (@webbistro)

    @alderman,

    I cannot reproduce the issue, can you please check if the issue persists when you deactivate all other plugins and leave only EML active? Also, would you mind to provide an access to your website? Maybe you have any development version? If so, please email me at [email protected]

    Best,
    -Nadia

    Thread Starter alderman

    (@alderman)

    Hi Nadia,
    I’ve copied my site on a clean install with all of the same plugins and I am not experiencing this issue. Thank you for investigating. Let’s consider it a mystery that has been resolved.

    Plugin Author webbistro

    (@webbistro)

    Hi @alderman,

    I like that kind of mystery when I must do nothing to get it work ??

    Thank you for letting me know! The issue still sounds like an incompatibility with a plugin or a theme, maybe you got rid of something or changed settings when moving to the clean installation. Anyway, please let me know if you encounter the issue again.

    Best,
    -Nadia

Viewing 4 replies - 1 through 4 (of 4 total)
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