• Resolved 50M

    (@50m)


    Hello – I ran the “Compress All Images” routine 14 times in a row (yes, I became obsessed), watching the total “compressions this month”. Here’s what happened:

    Run# – Compressions Count
    Run 01: 1,671
    Run 02: 1,694
    Run 03: 1,714
    Run 04: 1,731
    Run 05: 1,738
    Run 06: 1,742
    Run 07: 1,746
    Run 08: 1,750
    Run 09: 1,754
    Run 10: 1,757
    Run 11: 1,759
    Run 12: 1,760
    Run 13: 1,761
    Run 14: 1,762

    I don’t understand what’s happening…either it misses images on every run, or it’s recompressing images everytime, but not even the same files. I really do love this plugin and service, but we have many sites, and if I can’t trust that it’s going to do it’s job, that might be a deal breaker.

    Is there some sort of log I can post for you to examine?

    Thanks.

    https://www.ads-software.com/plugins/tiny-compress-images/

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author TinyPNG

    (@tinypng)

    Hi,

    We are very sorry to hear that our plugin is not working as you would expect. Could you please send a message to [email protected] so we can discuss this issue?

    If it’s possible we’d like to take a look at your WordPress installation and filesystem, as we expect this might have something to do with file permissions. Could you also send us a list of your installed plugins as well?

    Hope to hear from you soon.

    Thread Starter 50M

    (@50m)

    Just a follow up here, the latest version fixed my issue! Thanks guys!

Viewing 2 replies - 1 through 2 (of 2 total)
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