Inconsistent submission of form data

  • Resolved ddpattison

    (@ddpattison)


    10 years, 2 months ago

    The Scrollbox is inconsistently connecting to the MailChimp API on darcypattison.com

    1)The Subscribe button doesn’t appear to work–it seems like nothing happens when you click Subscribe. It confuses the user who thinks they should click again and again.
    2) However, sometimes I get an email (on receiver email address listed) that someone has submitted info, but it’s not going through to MailChimp. Sometimes, the API says, “(200) List_DoesNotExist.” But sometimes, it goes through and I don’t get an email.
    3) I’ve tried this with or without a receiver email listed.

    I am using Gravity Forms 1.8.20 with Gravity Forms MailChimp Add on 3.2. To create a Scrollbox, I add a Gravity Forms shortcode.

    Thanks,
    Darcy

    https://www.ads-software.com/plugins/dreamgrow-scroll-triggered-box/

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  • Plugin Author Eero Hermlin

    (@eero-hermlin)

    Hi, thank you for the notes!

    I will review and test the Scrollbox behaviour with Gravity Forms.

    I already know that third party plugins what use Ajax for form submission, do not work in current version. This bug is already fixed in development version, and fixed version will be released in the beginning of January. Unfortunately, Gravity Forms seems to be one of those affected Form engines.

    Plugin Author Eero Hermlin

    (@eero-hermlin)

    This kind of problems are fixed in newest version (2.1.1), please try.

Viewing 2 replies - 1 through 2 (of 2 total)
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