Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @thibotus01,

    Greetings from WebToffee!

    It seems more like a theme conflict. If you could share your active theme file as a zip that would be really helpful to debug the issue. You can zip the theme directory(Child theme too if any) and share via this?link.

    Thread Starter tbo460

    (@thibotus01)

    Hi, I’m using the default and free Astra theme.

    Thank you

    Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @thibotus01,

    Thanks for sharing the information. We couldn’t replicate the issue when we tested the scenario using the Astra theme. Have you made any customizations in the theme?

    As we intimated in our previous response, it will be nice if you could zip the theme directory(Child theme too if any) and share via this?link to check the issue.

Viewing 3 replies - 1 through 3 (of 3 total)
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