Incorrect decimal places for event cost

  • Resolved mikelidbetter

    (@mikelidbetter)


    5 years, 5 months ago

    Hi

    When adding a cost for the event tickets, they are not being shown to the correct number of decimal places.

    I entered a ticket cost of 3.50. This then shows as ￡3.5 on the event cost (UK pounds). When looking back at the original ticket entry, the amount was changed from 3.50 to 3.5, so there is no way to display to 2 decimal places. (Without using the ticket plugin this seemed to work fine). I would have though that values for currency should be formatted in a better way? e.g. correct formatting for decimal places applicable to the currency?

    Also, is there a way to change the colour of the button (it doesn’t look great with my colour scheme) ??

    Thanks

    Mike

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hey there!

    I see you’re using Avada and also Event Tickets Plus. Feel free to drop us a support ticket at https://support.theeventscalendar.com.

    I can see the 2 decimals showing as expected on the tickets, but in your sidebar only one decimal. That sidebar preview is part of .fusion-content-widget. I believe this comes from Avada as this is not a standard view with our plugins. It appears the price shows properly where our plugins are setting the display.

    Can you check with Avada’s settings and support as well?

    We’ll be happy to assist you further with Event Tickets Plus questions at our Help Desk.

    Thanks
    Courtney ???????

    Hey there! This thread has been inactive for a while so we’re going to go ahead and mark it Resolved. Please feel free to open a new thread if any other questions come up and we’d be happy to help. ??

    Thanks
    Courtney ???????

Viewing 2 replies - 1 through 2 (of 2 total)
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