Incorrect event date when object cache is enabled for recurring events

  • Resolved Scott Trsar

    (@scotttrsar)


    1 year, 2 months ago

    TEC\Events\Custom_Tables\V1\WP_Query is unable to redirect the main wp query when served from object cache. Please fix as all events display as 1 month behind regardless which recurring instance you are viewing… Impacts single event views as well as rest api.

    Only when object cache is disabled and redis is flushed will events start serving up the proper dates.

    Please fix! As a “premium user” I’ve already submitted a ticket about this on the 6th and haven’t received a response from TEC support. Hoping this forum will speed up the response time… Ticket ref: (#507865)

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Darian

    (@d0153)

    Hi @scotttrsar

    Thanks for your message. Unfortunately, we cannot provide support in this forum for premium users.

    Upon checking the ticket you provided, one of my colleagues has already replied. Please continue to respond from there so that we follow WordPress Forum Guidelines regarding premium users.

    Thread Starter Scott Trsar

    (@scotttrsar)

    Thanks for getting back to me.

    Apologies for breaking the guidelines and I do see a reply from your team regarding the ticket. I’ll continue to follow up there and mark this as resolved.

Viewing 2 replies - 1 through 2 (of 2 total)
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