Incorrect Image Optimization

  • Resolved moskalukigor

    (@moskalukigor)


    1 year, 6 months ago

    Hello, I have a problem.

    I’m running image optimization on my site. And when I check the optimized pictures, I notice strange situations.

    1. Some images that used to be a logo (for example) have now become an image from a blog article. That is, it was not optimized, but replaced.
    2. I have pictures with a size of 500×350 (for example), but after optimization it is cropped to 350×350. This does not happen with all pictures, but with the vast majority.

    What could it be? I don’t have any optimization plugins except LightSpeed.
    I can provide more details in private messages if needed.

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support qtwrk

    (@qtwrk)

    not exactly sure if I understand the question 1

    but for 2) , the plugin does NOT resize the image at all , whatever the original resolution it was, it will retain the same resolution

    Thread Starter moskalukigor

    (@moskalukigor)

    I will try to explain my first question with an example:

    Before optimization, all pictures are in their places.
    After optimization, some pictures (for example, a logo) are replaced and become any other picture from the site (for example, from a blog post)

    That is, there is a logo.png file that contains the logo.
    There is a file blog-featured-image.png that contains a featured image for a blog post.

    After optimization, the image in the logo.png file is not a logo, but a blog featured image. (I checked the file via ftp. If you open logo.png, the logo will not be there)

    Regarding question number 2, I don’t know what to say, because other image optimizers work well and don’t have this problem, but I want to use LightSpeed.

    Plugin Support qtwrk

    (@qtwrk)

    for 1) , I don’t think LSCWP even cares how image was , it just reads the image from disk and send for optimization , for any proprietary it had before , it will retain the same , except the size is reduced

    if you think you can reliably reproduce the issue , certainly we will investigate

    please create a ticket by mail to support at litespeedtech.com with reference link to this topic.

    I have the same problem. Image optimization mixed images. For example:

    I have original image cat.jpg of cat and image dog.jpg of dog. Image optimization mixed images. Took image cat.jpg of cat and returns image of dog in various sizes, but all like cat-100×100.jpg, cat-150×150.jpg, etc

    This is completed disaster. And is definitely fault of image optimization service. Original which are named something.bk,jpg and optimized image something.jpg have different content. Luckily I still have image backups.

    I wonder who will clean this mess.

    Plugin Support qtwrk

    (@qtwrk)

    please create a ticket by mail to support at litespeedtech.com , we will investigate further.

    I do experience the same behavior. In the WooCommerce product list the little product image is still correct but the bigger product image that gets shown on the front end gets replaced with a completely different image after optimization.

    Plugin Support qtwrk

    (@qtwrk)

    please create a ticket by mail to?support at litespeedtech.com?, we will investigate further.

    I do apologize – it was not LiteSpeed but another plugin causing the mixup. Sorry for the fuss!

Viewing 8 replies - 1 through 8 (of 8 total)
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