• Resolved jejunejune

    (@jejunejune)


    Hello I am trying to troubleshoot this problem that was working in prior versions. So I have multiple final-tiles-galleries broken up into 4 tabs using the advanced tab blocks from the Essential Blocks plugin.

    On loading the page the 1st tab of the block loads the gallery correctly. However when switching to a different tab it has loaded all the images in the next gallery in a straight line like on mobile.

    Updating the window by resizing or maximizing it will trigger an adjustment to the gallery reflecting more in line with the correct display (although it has a lot of blank space left underneath from the initial positions). But this process only works on the selected tab until the window is updated again On mobile it seems to automatically update the page when switching tabs, so the problem is less of an issue.

    Would love some suggestions on how to fix this behavior.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support beatrice12

    (@beatrice12)

    Hello @jejunejune,

    Thanks for reaching out to us!

    Can you please let me know if you use any caching plugin? If yes, can you deactivate for a few minutes and let me know if you still encounter this issue?

    Warmly,

    Beatrice.

    Thread Starter jejunejune

    (@jejunejune)

    Hi Beatrice, Thanks for the response.

    I am using W3 Total Cache but have disabled it for the time being. The behavior seems to still be there. I also use some of Jetpacks optimization features but disabling that as well seems to have no effect either.

    Plugin Support beatrice12

    (@beatrice12)

    Hello @jejunejune,

    It might be an issue caused by a plugin or your theme.

    I recommend installing this plugin: https://www.ads-software.com/plugins/health-check/

    After you install and activate the above plugin it has a Troubleshooting mode which allows you to have a vanilla WordPress session, where all plugins are disabled, and a default theme is used, but only for your user – your visitors will still see the normal website.

    Go to its troubleshoot mode and only activate FTG and see if it works correctly with a default WordPress theme (Twenty Twenty-One for example) and no other plugins.

    This might help: https://wp-modula.com/kb/troubleshooting-and-debugging-with-health-check-plugin/

    Please let me know how it goes and what you find!

    Warmly,

    Beatrice.

    Plugin Support beatrice12

    (@beatrice12)

    Marking this support thread as resolved due to inactivity. If you have any other questions or need further help please open a new thread.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Incorrect Layout when nested in a tab’ is closed to new replies.