Incorrect Pass/Failed Calculation

  • Resolved megajess

    (@megajess)


    2 years, 3 months ago

    I set pass score to 80%

    Even if the user answered 10 out 10 questions correctly, it displays the “Failed” message. Shows 10/10 and Fail

    To recreate the issue can login with the user name Jess, Password mary37

    I created this (and other tests) using default settings from the one test that functions properly. I also tried to duplicate the test working properly and added proper questions. Still, the Pass/Fail results message shows incorrectly

    P.S. I sent support request but decided to post here to have all answers at the same place

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Jasmine

    (@hyenokian)

    Dear @megajess,

    Thank you for the topic.

    Please provide us with screenshots of the options of the Settings and the Results Settings tab so that we can check the settings configuration and understand the reason for the problem you are experiencing.

    By the way, as you are currently using the Pro version of the plugin, please contact us via this form for premium support and further investigation of your case. Our customer care specialists will always be happy to help you.

    Commercial products are not supported in these forums.

    Thank you.

Viewing 1 replies (of 1 total)
  • The topic ‘Incorrect Pass/Failed Calculation’ is closed to new replies.