Incorrect Postage Costs

@benmuller

Thanks for using our plugin

Would you please send me an example of the incorrect postage?

Freight charge was $8.07 from Auspost quote (attached) for a parcel sent from postcode 3182 of 14kg with $99 insurance to postcode 3000. Via my website it is $22.94

• This reply was modified 1 year, 5 months ago by benmuller.

Hello @benmuller
Thanks for the info.
How come shipping 14kg is only cost $8? If you put these numbers on the Australia Post calculator, the minimum shipping price is $20.95 as you see in the screenshot.
https://prnt.sc/0Id108-xoL2y

Is it not taking into account my agreed rates set by Australia Post? There are discounts on my account.

Where are the rates you have being calculating from? By doing a simple search on Google for “Auspost Freight Calculator” and clicking on the first link on their website , I bring up totally different results.?The results show a $9.70 charge for people without even an account.
https://auspost.com.au/parcels-mail/calculate-postage-delivery-times/#/

Hi Guys, can I please have an update?

Hello @benmuller

Yes, the screenshot I provided is from https://auspost.com.au/parcels-mail/calculate-postage-delivery-times/#/

The free plugin does not display your contract rates. Contract Rates are supported in the Labels Pro version of the plugin.