Incorrect Price Display

  • Resolved Demian

    (@demian85)


    1 month, 3 weeks ago

    Hi,

    We have a bulk discount option. It’s better to check the live site and these screenshots for the problem we are facing. The discount in this screenshot should be 3 items for €29,33 – somehow it shows the next discount price of €28,34. This is the situation for each scenario, when you add 2 it shows the price that is meant for 3. This is very confusing and raises discussions with customers.

    Backend settings:

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support abivarman31

    (@abivarman31)

    Hi,

    Thank you for reaching out. This is Abivarman from Flycart Support Team.

    I’d be happy to help! ?? You can have the strikeout price update dynamically when the quantity changes on the product page.

    Just follow these steps:
    ?? Go to Discount Rules Settings → Products
    ?? Under “When prices should be shown with a strike-through,” select “Show right after a rule condition matches.”

    Also, you can try adjusting the options on your convenience.

    Here’s a screenshot for reference: https://share.nmblc.cloud/2d35760f

    And here’s a detailed guide to help: https://docs.flycart.org/en/articles/4178894-display-discounted-price-with-strikethrough-on-default-price

    Let me know if you have any questions—happy to assist! ??

    Thanks
    Team Flycart

    Thread Starter Demian

    (@demian85)

    Hi,

    Yes I have been playing around with this, but the behaviour is the same. Have a look, it is now set as per your suggestion.

    Demian

    Plugin Support abivarman31

    (@abivarman31)

    Hi,

    Thank you for your message!

    To better assist you with your issue, could you please submit a support ticket on our website at https://www.flycart.org/support ? When submitting the ticket, kindly include the following details:

    1. Screenshots of the discount rules/coupon you have configured,
    2. Screenshots of the produet/eart page indicating the issue you’re facing
    3. Your site URL,

    This information will help us investigate further and provide you with possible solutions.

    Thanks
    Flycart Team

Viewing 3 replies - 1 through 3 (of 3 total)
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