Incorrect price in the cart

  • manhjk

    (@manhjk)


    4 months ago

    Hello,

    I have product composite contains 3 product. If product that is the part of composite is discounted then its price is added to the base price of composite.

    Example: https://tinyurl.com/2s47d7sd

    Another example with the same product composite settings: https://tinyurl.com/2y5hmvyy If I discounted one of the part on this composite then the same issue is observed.

    I use “Pricing: Only base price” on product composite page.

    Plugin version: 7.3.4

    Plugin settings: https://ibb.co/4VFTZWM

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Janilyn T

    (@janilyn409)

    Hi @manhjk ,

    I checked your images and your site. You are using the advanced dynamic pricing plugin for products on your site.

    As our plugin offers both pricing and discount methods inside for smart composite products, it doesn’t work with any external pricing or discount rules plugin. Dynamic pricing or discount rules are applied to products once they are added to the cart only. This is why the prices are only incorrect once the composite is added to the cart.

    You can test by deactivating all other plugins and only keep WooCommerce & our plugin active. The prices will be correct all the way.

    Unfortunately, we can’t provide any solution or workaround for this kind of conflict as they’re conflicting by nature.

    Best regards.

Viewing 1 replies (of 1 total)
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