incorrect shipping costs after update 8.4.0

Hello marjolein64

Thanks for contacting WooCommerce support.

I understand you facing an issue with shipping prices after updating to WooCommerce version 8.4.

To help you further, I’d like to understand more about your setup.
Could you please send me a copy of your site’s System Status?
You can find it via WooCommerce > Status.
Select Get system report and then Copy for support.

Once you’ve done that, you can paste the text in https://gist.github.com
After that, you can paste the Gist link here in your reply.

Looking forward to your response. ??

Thank for your reply.

You can find the Woocommerce system status here: https://gist.github.com/marjoleinsileon/6136a326aea414fc03723d4a8099de1b

In https://snipboard.io/cVor0Y.jpg you can see the correct shipping rates before updating to Woocommerce 8.4
In https://snipboard.io/gZumfD.jpg you can see the incorrect shipping rates after updating to Woocommerce 8.4 (all the decimal numbers are zeros).

I’m having the same issue (using Elementor). Seems to be a bug with the new WooCommerce Version. The rounding issue only occurs for shipping rates, not for product prices.

Here’s a video illustrating it:

Here’s the gist: https://gist.github.com/manyoumc/135d585915bc1ae62047f166384040a7

• This reply was modified 1 year, 2 months ago by manyoumc.
• This reply was modified 1 year, 2 months ago by manyoumc.

Hey, @marjolein64!

Thanks for sharing the information.

Can you please check how the decimal numbers are set up. To do that please go to WooCommerce > Settings > General > Currency options > Make sure that Number of Decimals is set to 2.

Then, please go to?WooCommerce > Status > Tools?and click on?Clear Transients.

This can also be a caching issue, please deactivate any caching plugins you have.

If this does not solve the issue, please let us know so we can assist you further.

Have a wonderful day!

Thanks for your reply.
I have disabled Divi caching (this is the only caching I’m using right now), checked the number of decimals (2) and cleared the Transients.
However, this doesn’t solve the issue. When I change the shipping rate in standaard Woocommerce shipping tab to 4,25 euro, this value after saving and reopening has changed to 4,00 euro.

Hello @marjolein64,

A fix for this issue is already scheduled in version 8.5.0, which will be released on January 9th (estimated date).

In the meantime, consider downgrading to version 8.3.1 which doesn’t have this issue. Plugins like WP-Rollback can make the process easier. We apologize for any inconvenience this bug may have caused.

Let us know if you have any other questions!