Incorrect tax calculation

  • Resolved latitudelumpy

    (@latitudelumpy)


    3 years, 8 months ago

    Hello,
    I have to calculate 2 taxes (GST and PST) for my billings in Quebec, Canada. The GST is well calculated but the QST does not give the right rate at the time of the order.
    In my tax settings, it’s the right rate, and the taxes are calculated on the shipping address and take into account the shipping fees.
    I saw on the internet that the Jetpack Plugin could create conflicts, so I disabled it, but that doesn’t solve the problem.
    Do you have solutions to this problem?
    Thank you for your help!

    • This topic was modified 3 years, 8 months ago by latitudelumpy.
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  • Plugin Contributor alexmigf

    (@alexmigf)

    Hello @latitudelumpy

    Our plugin doesn’t calculate taxes, it just display the already calculated values from the WooCommerce order. If the order has the taxes wrong, you should start from there. For more information you could see the WooCommerce Documentation page for taxes here.

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