Incorrect UPS Rates

  • Resolved dnxdnx

    (@dnxdnx)


    3 years, 9 months ago

    Tried your plugin, however, the UPS rates shown by the plugin do not match the rates I get when I make a direct comparison both logged into my account on UPS.com and not logged into my account on UPS.com. BTW – the rates for logged in and logged out are the same on UPS.com for me.

Viewing 6 replies - 1 through 6 (of 6 total)

  • Hi,

    thank you for your message. We are working on a new future that would make the users able to use more Pickup Types that should solve your problem. I will inform you when the feature will be available.

    Best regards,
    Przemek

    Thread Starter dnxdnx

    (@dnxdnx)

    Thank you, that would be great!

    Plugin Support Marta Borówka

    (@martapaw)

    Hello @dnxdnx,

    We would like to inform you that we deployed today the new version of our plugin with the feature Pickup Type. The live rates should be accurate with the Custom Counter or One Time Pickup choice.

    Thank you for your patience.

    Best regards,
    Marta

    Thread Starter dnxdnx

    (@dnxdnx)

    Hi Marta, thanks I did see the update and have downloaded and tried it. Works beautifully and have already updated my review to 5 Stars.

    Thanks again for addressing this.

    Plugin Support Marta Borówka

    (@martapaw)

    Thank you very much @dnxdnx ??

    I just tried the plugin yesterday and the rates are twice what the actual ups rates are. I tried it both with the drop off and one time pickup and both rates were twice the real one. I would really like to offer ups.Can you let me know why it doesn’t show correct rates?

Viewing 6 replies - 1 through 6 (of 6 total)
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