Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support mansary

    (@mansary)

    Hi @ylyas

    If you don’t have GTIN added to your items in GMC then you must haven’t mapped the correct attribute while configuring the feed. Please, check the feed if it contains the GTIN values. If not, map with the correct GTIN custom field meta enabled by RankMath.

    For the shipping issue, you must have configured the feed as shown here – https://prnt.sc/OXs0d8JdVBMM also make sure the feed contains the shipping values similar to this example.

    I hope the above will help you configure the feed correctly and solve the issue. However, if you are still unable to solve, please, reach us again with the feed url and a screenshot of the feed config. Or you can contact us from here – webappick.com/contact

    Thank you,

    Thread Starter ylyas

    (@ylyas)

    Thank you for your kind answer @mansary

    But I think it is mapped correctly. Please see that feed contains GTIN values screenshot1 and it is mapped with the correct GTIN custom field meta enabled by RankMath screenshot2

    As you can see screenshot3 GTIN is already added. But it is automatically checked on “I don’t have GTIN”

    Thank you also for the answer about shipping info, I will check it

    Thread Starter ylyas

    (@ylyas)

    Any updates? I still have this issue(

    Plugin Support mansary

    (@mansary)

    Hi @ylyas

    The issue needs to be inspected properly. So, you are requested to contact us from here.

    Thread Starter ylyas

    (@ylyas)

    Thank you

Viewing 5 replies - 1 through 5 (of 5 total)
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