Index disappear

Hi @susanna961 ,

Thank you for reaching out, and I’m sorry to learn of the difficulties.

For me to understand and learn more about your setup, could you provide the version of the following?

1. PHP
2. WordPress
3. The Events Calendar
4. Theme and Version

Hi @tristan083,

php 8.1.18
WP 6.2
the events calendar 6.0.12?
theme Astra 4.1.3

I think there is a conflict with Everest Forms Pro, if I connect the Events Calendar with Everest Forms Pro activated it shows the white screen, if I disconnect one of the two it works.
And I need both the plugins.

I already sent 2 tickets to Everest Form but they did not answered.
Can you please help me?

Thanks!

Hi @tristan083,

I just updated the plugins Duplicator and Elementor, and appeared again the white screen (and everest form pro is deactivated!).
So, I deactivated The Events Calendar and the site went back to normal.

Now I activated the events calendar and the site is ok, but if activate the everest form pro with events calendar on, i get the white screen again.

I think there is really a problem with the calendar…

Thanks for the help!

Hi @susanna961

Could you create a staging version of your live site, enable debugging, try replicating the issue again, and send us the error message shown on the page? It should now show a more detailed error message.

Looking forward to your reply.

Hi @susanna961

Were you able to try the recommendation provided above? Looking forward to your reply.

If you do have other concerns or issues you need help with, please create another support topic as indicated in the www.ads-software.com support guidelines.

Hi @susanna961

We haven’t heard from you in a while, so I’m going to mark this as resolved. Feel free to start a new thread if you have any more questions.