Index php won't load the data base

Can’t get to load the database: do you have any specific error or screenshot?

Also, if you have a URL to the error. that would be amazing!

All that happens is the page attempts to load and becomes blank with my URL at the top: https://www.newfashionstrends.com/

I’ve also had problems logging in to wordpress. I’ve changed my password via wp_users but it still won’t let me in. I can get in if i change my user name and password but the wordpress panel is blank. (Probably because we havn’t been able to load the data base)

Your database “loads” OK because the WP admin area prompts for a login, so the problem is a bad theme or plugin, which is causing the whtie screen. Rename the theme that was active to force the site to use the default theme twentyeleven and rename plugins to oldplugins to bring the site back up.

If this is a new install, manually reupload all the core WP files and folders.

I’m a litte bit new to wordpress. How do a rename the theme and plugins?

Which theme should i rename and to what? I don’t know how to tell which one is active?
Here are a list of themes in the home / wp-content / themes folder
Celebritypress-30
ctr_youtube_1.4.1
FashioNStyle
flexibility3
genesis
platinum
serenity
simple-store
twentyeleven
twentyten
wpgenius
zenko
index.php

USe FTP. See Filezilla and FTP Clients ? WordPress Codex.

Move all the themes into a folder called “oldthemes” except for twentyeleven.

You can only rename or delete theme. How can you move them?

Make a new folder and drag and drop.

Hi
I changed the home/wp-content/plugins
to home/wp-content/old plugins

I made a home/wp-content/oldthemes/oldthemes directory and moved all the themes execept for the twentyeleven them inside.

The home/wp-content/themes folder only contains twentyeleven folder and the index.php file.

I clicked on the index.php in the root directory and i still get a blank page.
Is there something else you would suggest?

Those are the typical fixes for whitescreens. I don’t know what actually happened when you were editing the wp_users in the database.

Does bravehost fully support WordPress?

Is this a brand new site with no content? If so, just reinstall and start from scratch. Easier than trying parse a stange problem.

Hi we found out what happened. It appears that the database contains 2 websites that have been merged into one database.
We got the database to work but with the wrong website. Its a cell phone website.
Do you know how we could get the other site running?
Dave

Try changing the database that’s called in wp-config.php, as well as the table prefix, if needed.

I tried to adjust the code below to below in wp-config.php to:
$table_prefix = ‘wp1_’; and
$table_prefix = ‘wp2_’;

/**
* WordPress Database Table prefix.
*
* You can have multiple installations in one database if you give each a unique
* prefix. Only numbers, letters, and underscores please!
*/
$table_prefix = ‘wp_’;

However this resulted in creating a fresh new wordpress site with no pages, tags, post or anything. Basically the database didn’t upload any information.