Individual use only problem?

  • Resolved mseka

    (@mseka)


    3 years, 7 months ago

    hi there, thank you for making this plugin.

    I have a coupon that will auto-apply when the cart is greater than $40 and set is individual use only, and it works.

    but the problem is when I want to apply for another “individual use only” coupon.
    The cart won’t apply/replace with the new coupon, and it keeps using the auto-apply coupon before.

    I was also not able to remove the auto-apply coupon on the cart, it keeps auto-applying again when the page is refreshed.

    here’s the troubleshoot view:
    https://snipboard.io/xhPXBL.jpg

    did I miss something?
    How can I replace the auto-apply coupon with another without combining them?
    Thank you

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author RLDD

    (@rermis)

    Hi @mseka,

    You are correct, a coupon marked as auto-apply will continually try to apply itself. If it or another coupon is also set as individual use, then they will not be able to be applied together.

    This is a conflict that can be resolved by setting both coupons to not be individual use, or turning off auto-apply.

    I will see if a future release can at least temporarily allow an auto-applied coupon to be removed. This feature would take some time to implement so that it correctly remembers if a coupon was manually removed and does not try to auto apply it again.

    Plugin Author RLDD

    (@rermis)

    @mseka Today’s release should cache removal of auto-applied coupons and not reattempt to apply. Let me know if this works for your scenario!

Viewing 2 replies - 1 through 2 (of 2 total)
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