Individually clicked images not showing up properly

  • Resolved tpdmctipton

    (@tpdmctipton)


    8 years, 3 months ago

    Hi! I’m new to WordPress and hoping you all can help me. I hope I can explain this clear enough. I uploaded a photo gallery to my website, when I click on each individual image it doesn’t take me to the pretty slideshow with the black background it used to. Now it goes to “blog post” type page and all text and images are left justified. Where to I do to update the appearance of the “attachment page”?? Please see this page of my website for reference: https://tiptonphotoanddesign.com/services/photography/children-families

    Thanks in advance for any help you can provide!!

Viewing 4 replies - 1 through 4 (of 4 total)
  • Moderator Kathryn Presner

    (@zoonini)

    It sounds like you may have been running the Jetpack Carousel module. Check your Jetpack settings to make sure that module is still active in your Jetpack settings.

    Thread Starter tpdmctipton

    (@tpdmctipton)

    Thanks for your reply Kathryn! I’ve checked all the settings in the Jetpack plugin, however it doesn’t seem to be fixing the issue. Do you know if there is there an email or number I can call to get more support on this subject?

    Thread Starter tpdmctipton

    (@tpdmctipton)

    Yay! I found it and fixed the issue! Looks like I didn’t have the “Carousel” feature activated within the Jetpack plugin. ??

    Moderator Kathryn Presner

    (@zoonini)

    Great, glad you figured out how to turn on the Carousel module!

    If you need help with Jetpack in the future feel free to contact support here:

    https://jetpack.me/contact-support/

Viewing 4 replies - 1 through 4 (of 4 total)
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