infinite loop

  • Resolved Leavenworth

    (@leavenworth)


    7 months, 3 weeks ago

    Made a form directly available externally via: “ALLOW PUBLIC LINK”. Published. Followed the url identified by the plugin …/ninja-forms/___hoc

    Result was an infinite loop.

    It seems we can’t find what you’re looking for. Perhaps searching can help.

    It seems we can’t find what you’re looking for. Perhaps searching can help.

    It seems we can’t find what you’re looking for. Perhaps searching can help.

    It seems we can’t find what you’re looking for. Perhaps searching can help.

    It seems we can’t find what you’re looking for. Perhaps searching can help.

    It seems we can’t find what you’re looking for. Perhaps searching can help.

    … infinitely…

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Faisal Ahammad

    (@faisalahammad)

    Hi,

    I have conducted tests on two sandbox servers, but I could not reproduce the error you reported. The public link is functional, and you can view the site at https://peacefulexistence.s3-tastewp.com/ninja-forms/11hng.

    To pinpoint the cause of the issue, please switch your current theme to the default WordPress 2024 theme and deactivate all plugins. If the issue does not occur after this, proceed by activating each deactivated plugin one at a time to identify the problematic one.

    I trust this process will assist you in determining the root cause of the problem.

    Please keep me posted about the outcome. Thank you ??

    Shaylee

    (@shayleehansen30)

    Hello @leavenworth,

    Could you reach out to our Customer Success team? They’re well-equipped to investigate this issue further. Here’s where you can contact them for more personalized support: https://ninjaforms.com/contact/.

    Don’t hesitate to share all the details you’ve mentioned here; it’ll help speed up the process.

Viewing 2 replies - 1 through 2 (of 2 total)
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