• Resolved mrinalkanti99

    (@mrinalkanti99)


    Hi, I want to send new account creation email to the shop manager along with the admin, how can I achieve that, can you help.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Reynier C. (woo-hc)

    (@reynierc)

    Hi @mrinalkanti99 ,

    I understand you’re looking to have a shop manager & admins notified when a user creates a new account. While WooCommerce doesn’t include this functionality by default, we do have a guide that can help you add a code snippet to your site to enable this feature.

    Please take a look at our guide here: https://woocommerce.com/document/notify-admin-new-account-created/

    This document provides instructions on how to add a snippet to your site’s functions.php file or a custom plugin like code snippets, which will send an email notification to all administrators whenever a new customer account is created.

    You can also check out this tutorial I’ve found on the web to learn about how to add additional recipients.

    Remember, modifications like this should be tested on a staging site first if possible, and always make sure to back up your site before making changes to code.

    Let me know if this helps.

    Thread Starter mrinalkanti99

    (@mrinalkanti99)

    Hi, the code snippet you provided is for to send new customer creation emails to the admin, but how to send the notification to the Shop Manager as well?

    Plugin Support ckadenge (woo-hc)

    (@ckadenge)

    Hi @mrinalkanti99,

    While this may not be a default feature in WooCommerce to send a new account creation email to the shop manager along with the admin, you’ll need to add a custom code snippet to your site.

    Please note that our support is only limited to the WooCommerce core plugin, In the meantime, I would recommend you try the following:

    1. Running the exact question you’re asking, along with the code provided, through an AI platform like ChatGPT for recommendations/changes to your code;
    2. Checking whether there are existing plugins in the WordPress plugin repository that might be doing that already.
    3. Joining our WooCommerce Slack community (it does have a developer channel where you can ask coding questions): https://woo.com/community-slack/

    I hope this gets you going.

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