• Resolved crystalairsystem

    (@crystalairsystem)


    Hello, I am having issues receiving payments and after a lot of calls to my payment processor they tell me the information is not being forwarded correctly to their servers by the plug my cart plug in. Seems like the issue lies in the zip code, after they fill it out it is not being forwarded to the payment processor thus transactions are not being completed . My website is : https://www.crystalairsystem.com

    The other issue I am having is that My orders have stopped being set to Cancelled after The time limit is reached . They all stay at pending payment and I have to change the status manually.

    thanks in advance for the help!
    `

    ### WordPress Environment ###

    Home URL: https://www.crystalairsystem.com
    Site URL: https://www.crystalairsystem.com
    WC Version: 2.5.2
    Log Directory Writable: ? /home2/moviela2/public_html/crystalairsystem/wp-content/uploads/wc-logs/
    WP Version: 4.4.2
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    Language: en_US

    ### Server Environment ###

    Server Info: Apache
    PHP Version: 5.6.17
    PHP Post Max Size: 50 MB
    PHP Time Limit: 30
    PHP Max Input Vars: 1000
    SUHOSIN Installed: –
    MySQL Version: 5.5.42
    Max Upload Size: 50 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?

    ### Database ###

    WC Database Version: 2.5.2
    :
    woocommerce_sessions: ?
    woocommerce_api_keys: ?
    woocommerce_attribute_taxonomies: ?
    woocommerce_termmeta: ?
    woocommerce_downloadable_product_permissions: ?
    woocommerce_order_items: ?
    woocommerce_order_itemmeta: ?
    woocommerce_tax_rates: ?
    woocommerce_tax_rate_locations: ?

    ### Active Plugins (10) ###

    Akismet: by Automattic – 3.1.7
    Hello Dolly: by Matt Mullenweg – 1.6
    Insert Headers and Footers: by WPBeginner – 1.3.3
    Jetpack by WordPress.com: by Automattic – 3.9.1
    MOJO Marketplace: by Mike Hansen – 0.7.2
    Perfect Audience Retargeting: by PerfectAudience – 1.4
    WooCommerce 2Checkout Payment Gateway Free: by Najeeb Ahmad – 1.7
    WooCommerce Abandon Cart Lite Plugin: by Tyche Softwares – 2.5.1
    WooCommerce Availability Notifications: by ThemePlugger – 1.1.4
    WooCommerce: by WooThemes – 2.5.2

    ### Settings ###

    Force SSL: –
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2

    ### API ###

    API Enabled: ?
    API Version: 3.1.0

    ### WC Pages ###

    Shop Base: #100 – /shop
    Cart: #102 – /cart
    Checkout: #104 – /checkout
    My Account: #106 – /my-account

    ### Taxonomies ###

    Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)

    ### Theme ###

    Name: Minamaze
    Version: 1.3.4 – 1.3.5 is available
    Author URL: https://www.ThinkUpThemes.com
    Child Theme: ? – If you’re modifying WooCommerce on a parent theme you didn’t build personally
    then we recommend using a child theme. See: How to create a child theme

    WooCommerce Support: ?

    ### Templates ###

    Overrides: –

    https://www.ads-software.com/plugins/woocommerce/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter crystalairsystem

    (@crystalairsystem)

    Hello, i have not received an answer yet. I just got an update on what seems to be the problem. When the information is sent from woocommerce to 2checkout the country is sent on the zip code which gives this error. Would this be a woocommerce error or a 2checkout plug in error? Could you please check?

    Thanks in advance

    Plugin Contributor Claudio Sanches

    (@claudiosanches)

    Seems like better contact the author of WooCommerce 2Checkout Payment Gateway Free plugin, since it’s not an issue on WooCommerce, but in 2checkout plugin.

    Thread Starter crystalairsystem

    (@crystalairsystem)

    Thank you i purchased a new plugin and it seems to be working fine now!

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Information not being passed on correctly to 2checkout at checkout’ is closed to new replies.