Informations collected

Hello.

You can find answers to your question here: https://cleantalk.org/publicoffer#privacy_shield_policy, https://cleantalk.org/publicoffer#privacy, and https://cleantalk.org/publicoffer#cleantalk_gdpr_compliance.

Please, let us know if you have additional questions.

Hello @wmv5967,

As well as you can turn off collection of personal data at all, please look at thin manual https://cleantalk.org/help/store-the-content-of-messages

Does it work for you?

thank you very much

about the privacy links you provided, they seem to be more for the administrator who installs Cleantalk, than for the users. I was looking for something I can inform the users who send me messages with the contact forms of my website

about these setting

I had never seen these settings before. I realize that there was also an option to receive by email all messages logs not marked as Spam. This option was checked. But I never received anything. Does it work?

anyway, I have now unchecked both. I also removed some fields from being passed to Cleantalk. But maybe it is not necessary anymore, since I unchecked the Save option?

so what I can now tell my users is that:

Cleantalk uses information to filter messages but does not save them.

Hello,

The ‘Send a copy of Anti-Spam log to my email’ works for manually marked requests:

https://cleantalk.org/help/feedback-spam

Yes, Cleantalk uses the information to filter messages. All information is stored in your Dashboard for a limited period (7 or 45 days) and then deleted completely.

Hello.
We haven’t heard back from you in a few days, so I’m going to mark this topic as “resolved”.
If you have any further questions, you can start a new topic or contact us via our private Ticket System:?https://cleantalk.org/my/support/open.