• Resolved plannedtraveller

    (@plannedtraveller)


    When the marker is clicked the infowindow which opens up is not sized correctly – hence either the top of the words is cut off or there are tiny scroll bars either vertically or horizontally or in some cases the words are jumbled together.

    Not sure if it is linked but on the top right corner, the map and satellite buttons also seem compressed.
    Currently using width 500px and height 100%. Tried from 300px to 900px width but the above issue continues

    Pl check – plannedtraveller.com

    Tried changing theme CSS, the plugin php file as well as wpgmza_style.css but to no avail. Pl suggest where I should make changes so that the address entered displays fully and in bold like the preview window. In the maps section the preview of info windows shows beautifully.

    Thanks

    https://www.ads-software.com/plugins/wp-google-maps/

Viewing 14 replies - 1 through 14 (of 14 total)
  • Plugin Author WPGMaps

    (@wpgmaps)

    Hi there
    Sorry for the delay.

    In the Maps->Settings->Advanced tab, within the “Custom CSS” area, please try add this:

    .gm-style-iw div {
      line-height: 1.6 !important;
    }

    Does that help?

    Thread Starter plannedtraveller

    (@plannedtraveller)

    Thanks for the revert.
    Unfortunately your suggestion didnt resolve the issue. The change results in the infowindow having vertical scroll bars for some of the cities (India, Aus, NZ, Germany, Denmark, Italy and Swiss cities) although only half the text displays in each line i.e. only top half of text ‘Venice’ will display, if you scroll down then bottom half of text ‘Italy’ will display. For other infowindows (Turkey, USA, Rome, Madrid) there is no change.
    I have left the change as suggested by you so you can check how it looks yourself. Pl let me know any other ideas.

    Plugin Author WPGMaps

    (@wpgmaps)

    Hi
    I’d like to rule out a conflict with your theme’s style sheet. Please can you temporarily change to the WordPress 2015 theme and let me know if the problem persists?

    Thread Starter plannedtraveller

    (@plannedtraveller)

    Hi,
    As suggested, I changed the theme to WordPress 2014 theme and it works.
    Some infowindows are smaller than expected but at least the words are clear. For example, infowindow displaying “Interlaken, Switzerland” displays fully but “Bern, Switzerland” displays (with a scroll bar) “Bern,” on row 1 and “Switzerland” on row 2. Don’t know why they are not of uniform width by default. But yes no infowindow text is cut out.

    So as you suggest it must be a conflict with the theme style sheet. Can you please suggest how to resolve this conflict?

    Plugin Author WPGMaps

    (@wpgmaps)

    Hi
    Sorry for the delay again.
    Please can you paste a link to your map so I may debug?

    Thread Starter plannedtraveller

    (@plannedtraveller)

    Hi
    Sorry for the delay in replying – I thought no one was going to reply.

    I didn’t understand what you require – the map is inserted using short code on the home page. There is no separate link to the map as such.

    Can you please elaborate what I should do?

    Thanks

    Plugin Author WPGMaps

    (@wpgmaps)

    Please then give me a link to your homepage so I can debug further

    Thread Starter plannedtraveller

    (@plannedtraveller)

    <div>
    <?php echo do_shortcode(‘[wpgmza id=”1″]’); ?>
    <style>
    #message{
    display:none;
    }
    </style>
    </div>

    Thread Starter plannedtraveller

    (@plannedtraveller)

    Plugin Author WPGMaps

    (@wpgmaps)

    Hi there
    Please give me the URL to your map so I can debug. There must be some error on the page causing this and having the link to your map page will help me identify this error.

    Thread Starter plannedtraveller

    (@plannedtraveller)

    The map is on the first page itself.

    https://www.plannedtraveller.com

    Pl clarify what exactly you require from me. Can I email you?

    Plugin Author WPGMaps

    (@wpgmaps)

    Yes you may, you can contact me on

    But in the meantime, please try this. Go to Maps->Settings->Advanced tab and then in the CSS textarea, add the following please:

    .gm-style-iw div {
      line-height: 1.35 !important;
    }

    Then press Save. Does this help?

    Plugin Author WPGMaps

    (@wpgmaps)

    Sorry left out the contact URL if you still need it : https://www.wpgmaps.com/contact-us/

    Thread Starter plannedtraveller

    (@plannedtraveller)

    Hi,

    Had already tried this suggestion 2 months ago based on your earlier input. One line of text displays and thats it – no vertical scroll bar to see the next line of text.

Viewing 14 replies - 1 through 14 (of 14 total)
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