Infusionsoft Not Receiving Custom Field Data

  • Resolved dybcoach

    (@dybcoach)


    5 years, 5 months ago

    I have two forms.

    Form 1 gets the email address, first name and surname and creates a new contact in infusionsoft. This works fine.

    Form 2 – which is shown on the URL submitted with this post, takes the name and email entered in form 1 as parameters. It is a multi-page Gravity Form taking about 27 custom fields.

    These custom fields are not getting the data. The unconditional goal is being triggered OK though – I’ve got a tag being set successfully from this second form.

    I built the form a couple of weeks ago and set up the feed for infusionsoft, so I don’t think it’s the cache.

    Any ideas if I’m doing something wrong?

    The page I need help with: [log in to see the link]

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  • Plugin Author Systasis Computer Systems

    (@systasiscomputersystems)

    Hi @dybcoach,

    Sorry for the long delay in replying.

    I see the first_name, last_name, email values are set in the form about to be submitted from the url.

    The next piece is the Gravity Forms feed mapping for that form. Please post a screenshot of the field mapping.

Viewing 1 replies (of 1 total)
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