initial Emails not received

  • Resolved wealthy

    (@wealthy)


    3 years, 5 months ago

    I have tested emails.
    Other emails like cancel etc get sent.

    The one that doesnt get sent is the initial email after a client makes a booking.
    (Even though the site says “Thank you! Your booking is complete. An email with details of your booking has been sent to you.”)
    So the client does not get the email and the Staff member does Not get it either to say there IS a new booking.

    I did set up your recommendations and tested emails, but it just seems the first one doesnt go.

    Any help with this please

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter wealthy

    (@wealthy)

    Ok I think this is solved

    There doesnt seem to be anywhere it says I need to set up these emails myself and that they are not preset.

    I have done that and for now it seems to work.

    Thanks

    Plugin Author Bookly

    (@ladela)

    Hello,

    Thank you for your message.

    We are glad to hear that everything is working correctly.

    Let me know if you have any other questions.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘initial Emails not received’ is closed to new replies.