Initial “like” removes the like

  • LWD

    (@kieranbarnes)


    1 year, 6 months ago

    Hi, we’re reaching out on behalf of one our customers. We’ve reached out via your website however we’ve had no response so far.

    We have a custom post type that has a shortcode like this like

    [likebtn tooltip_enabled="0" share_enabled="0" white_label="1" identifier="item_'.$showreel->ID.'" theme="disk" dislike_enabled="0" icon_dislike_show="0"]

    The page will load and show “4 Likes” (for example), tapping like reduces the like count by one. Tapping again increases it by one back to the original.

    Likes never get increased.

    We’ve tried different devices, different IPs, logged in, logged out – all the same behaviour.

    Is there something we’ve missed?

Viewing 1 replies (of 1 total)
  • Plugin Contributor LikeBtn Support

    (@likebtn-support)

    Hello,

    the shortcode is correct. Please try to check if the issue exists on the default theme and with other plugins disabled. Most likely this issue is related to other tools’ code interfering with our.

Viewing 1 replies (of 1 total)
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