Initial setup email and name do not work

  • After installing the plugin and entering a WP user’s email address and name, I cannot access any of the other sections (agents, settings). A settings saved message is displayed once the info is entered, but when clicking on one of the tabs mentioned, I get the same form for quick setup.

    Any ideas?

    Last question- this is installed on a woocommerce WP site- will I need to integrate any code directly in the footer.php template file for the plugin to take effect?

    https://www.ads-software.com/plugins/lively-chat-support/

Viewing 2 replies - 1 through 2 (of 2 total)

  • Yes I am having the same problem. I can’t use the plugin because of this problem.

    Anonymous User 9782929

    (@anonymized-9782929)

    Hey folks,

    I’ve found the issue – I’ll push a new version of the plugin in about 12 hours — just grabbing some shut eye and then I’ll do some thorough testing.

Viewing 2 replies - 1 through 2 (of 2 total)
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