Initial Setup not possible because of greyed out button

  • After selection the country I ticked the ‘UPS Terms and Contions’, but the ‘continue’ button remains greyed out. I can only click the ‘Print’ Button, which doesn’t do anything. Also, the ToS seem to be completely missing/empty.
    Screenshot: https://www.directupload.net/file/d/5916/vazublz7_png.htm

    • This topic was modified 4 years, 6 months ago by leoben. Reason: missing link
    • This topic was modified 4 years, 6 months ago by leoben.
Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter leoben

    (@leoben)

    Anyone?

    Thread Starter leoben

    (@leoben)

    Is there anyone who can help with this in a timely manner?
    Otherwise the ‘premium support’ seems to be an empty promise.

    Thread Starter leoben

    (@leoben)

    Since nothing much seems to happen here we got in touch with them through email [redacted] and received a reply 5 days later. In that said email they were asking for our login credentials (user and password!). We forwarded this to UPS’s Fraud Team because that sounded more then weird. UPS’s Fraud Team replied that this was a fraudulent attempt to get hold of our logins:

    “[..]Our UPS fraud group is aware of this malicious e-mail. Please do not select any links or open any attachments in the e-mail as they may contain a virus. Since UPS has all of the information we need, we recommend that you permanently delete the e-mail.[..]”

    !!BEWARE!!

    Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    ?????? Advisor and Activist

    So. The UPS fraud group is wrong. Having spoken with their management, personally, this plugin is 100% legit. I have no idea why they’re so weird about this, but they are fully aware this is a real UPS product.

    This is not a scam plugin.

    Edited to add: this is likely a jquery issue with your site.

    You may want to try running https://www.ads-software.com/plugins/enable-jquery-migrate-helper/ and see if that fixes it (and it should tell you why it broke)

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    With respect to the issue you posted on, this may or may not help: Please try installing https://www.ads-software.com/plugins/enable-jquery-migrate-helper/ to see if that fixes the issue.

    Plugin Author UPS

    (@officialups)

    Dear Sir, Madame,
    Apologies for the delayed response.
    If your error still exists can you pls call our UPS technology support desk by contacting the phone numbers below. The support team will create a case number and provide resolution.
    Thank you,
    UPS

    United States 1-877-289-6418
    Belgium +32-(0)22 566619
    France +33-(0)157324060
    Germany +49-(0)69 66308037
    Italy +39-0248270032
    Netherlands +31-(0)205040602
    Poland +48 (0) 22 203 03 21
    Spain +34-(0)917459877
    United Kingdom +44-(0)207 9490192

Viewing 6 replies - 1 through 6 (of 6 total)
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